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Posts Tagged ‘work-life-balance’

Sacrifices in Business – Having your cake & eating it too!

I love the quote “every point of refuge has it’s price“. Another one that rings true is “nothing comes for free“.

No where is this more evident than in the world of fast growth business!

What have you had to sacrifice lately? Has it been your percentage of dedication to life or work? How many people do you know that work 8h or less? How many people do you know that are conscious of the true sacrifices they are making each and every day?

This article is more than just about time, energy or strategy management, it’s a “wake-up call” to anyone who thinks that any success comes easy!

It takes courage, moments of truth & at times allot of blind faith to take the necessary measures required to achieve the success you desire. Most of all, along the way, it takes allot of personal sacrifice to make your professional career eventuate into part of the formula which equals “work-life balance”.

A client & I were speaking last week when he shared with me the incredible amount of pressure that he’s under at work. He continued to share how he has recently tried to delegate to his next immediate level of management, hoping to help them grow. Upon reviewing his results, he was astonished at how he was able to deal with so many diverse situations within his workplace. His area is one of the most intense work environments of his entire global organization, and still they provide solid & leading results day-in day-out.

None of this surprised me! From the first time we started our Executive Coaching relationship, I had noted how stringent he was on his work-life balance. For the sake of confidentiality, let’s call him “Joe”, and he can celebrate his balance today because he prepared, trained & practiced for it. Most of all, he paid his dues earlier on & sacrificed when he needed to!

You don’t just wake up one day & have a balanced life! It takes hard work, sacrifices, dedication & lots of practice!

Today he typically splits his time working from home & office. He takes every opportunity to enjoy long weekends with his family. He has a ground rule not to mix work with pleasure on weekends, or after a certain hour of the day. He’s conscious that time is precious and that his young boy will quickly become a young man before the blink of an eye, and so he prioritizes his intensity very carefully. As we discovered, it’s all about energy management!

As an outside observer I had noticed that just like a body builder who rests certain muscles masses in-between workouts to witness effective growth, Joe was resting his brain and giving it different stimuli by engaging in non work related activities on the weekend. By not using the “work” part of the brain over the course of 2-3 days, it enables him to be that much more sharper Monday through Friday. It enables Joe to get allot more done in less time than before.

But it wasn’t always like this! Joe is the exception to the rule, and he has also “been at it” for the greater part of the last 15 years! It takes personal and or professional sacrifice to become really successful at something.

As evidence, I give you Malcom Gladwell’s CNN interview regarding his book Outliers, he briefly touches on the concept of the “10.000 Hour Rule”. I especially love his other interview comparison with The Beatles.

To put this into perspective, 10.000 hours of “practice” is the equivalent to

  • approximately 417 days (or 1.14 years) if you didn’t sleep at all
  • 625 days (or approximately 1.71 years) if you slept for 8 hours & dedicated the remaining 16h to a single task
  • 1.250 days (or approximately 3.42 years) if you only dedicated 8 hours to a single task

In comparison, how much time are you dedicating to what you want to be really good at?

People on many levels of an organization want their cake & eat it too, but contrary to Joe, they aren’t willing to make the necessary sacrifices!

There’s the entrepreneur who makes personal sacrifices on multiple levels just to keep his dream alive, running his start-up “on the smell of an oily rag“. It’s been a hard road but he’s within reach of his dream now!

There was the fast-climbing corporate executive that didn’t have time for a relationship because of the intensity of their business. Any wonder why they’re still “home alone” & without a life-partner at this stage?

Then there’s that guy who felt it necessary to hangout with his friends until the wee hours of the morning having a few beers & exchanging tall tales. Any wonder he typically didn’t get up to speed until noontime at work the next morning? Any wonder why his moments of brilliance were just that, limited to “moments”, even though what was required was more consistency? There are even more countless tales of people who “had the potential but just never materialized it consistently“. It all takes it’s tole and requires a delicate balance if you’re to have your cake & eat it too.

So where can you start?

  • Visualize the life or objective (professional & personal) that you want in 2-3 years (i.e. success.. “your cake”)
    • Make it really visual, to the point where you can smell, taste & almost touch your visualization
      • Quick Tip; Fill it with as many facts & details as possible
  • Visualize your current “reality”
    • If this is going to work, you’ll have to be brutally honest with yourself
      • Quick Tip; This will be the last time you “focus” on your “reality”
        • Focus on your objective, raising your reality toward it instead of focusing on your reality which will only downsize your objective
        • Remember that your reality is merely the accumulation or consequences of your past actions in life, and whilst it might influence the speed at which you can break free of your reality, it does not condition the achievement of your objective
  • Determine “what” is required to bridge your current reality to your visual image of success
    • If you can’t figure this out, get help form someone your trust
      • Quick Tip; Do an inventory and address it
        • There are only two things that stand in your way of success
          1. Limiting beliefs (in yourself or another)
          2. Lack of a strategy
  • Set a time-line to acquire the skills, network or resources you require to achieve your objective
    • Determine “what” activities you’re willing to sacrifice or give-up completely during this period to achieve your success
      • Quick Tip; What is non-negotiable?
  • Now set-up a discipline for yourself to measure your progress along the way
    • Make time in your calendar for reflection on your daily, weekly, monthly progress & make the necessary adjustments
      • Quick Tip; What isn’t measured doesn’t get done!

If you follow these basic guidelines, work hard at them and realize that there are NO SHORTCUTS (!!!), than I guarantee you too can have your cake & eat it too. I can also promise you it won’t be an easy journey! Why? Because “every point of refuge has it’s price“.

Reducing your Employee Churn/Burn Rate & Getting Results

What is the most value asset you have in your company? You shouldn’t have to think too hard! It’s the people that execute on your strategy.

So why do you always seem to be “the last man left standing” in your organization?

I’ll share with you the answer, followed by two key lessons & one practical example/result as to the “why” of so many company’s having challenges in retaining staff these days. An especially complex issue to understand, given the current economical crisis, is the unemployment rates around the world are still incredibly high.

The Answer is that we, as leaders, typically do a very poor job of recruitment, induction, ongoing management & assessment of our most valuable assets. And the general root cause is through poor communication and lack of courage!

Personally, even though sometimes hard to swallow, I firmly believe in the 90/10 rule, which states that if one of your staff isn’t working out, it’s 90% YOUR fault.. & only 10% theirs!

Do you think I’m being harsh, unfair & unrealistic? Well, consider this.. who’s in the drivers seat?

  • Who (ultimately) did, or approved the hiring?
  • How clear were you in defining and communicating the Mission & Vision of the company?
    • Did you receive acknowledgment, or other form of undeniable proof that you were clearly understood?
  • How clear were you in defining the role to be fulfilled & the specific outcomes to be expected of the role?
    • Key words being “role & specific outcome”.. forget job description!
  • How clear were you in communicating the behaviors you expected whilst your team executed on your plan?
    • How did you manage the first signs of lack in performance or alignment with your vision, message and/or expectations?
  • How often did you sit down to agree S.M.A.R.T. objectives/goals?
    • How frequently did you follow-up to make necessary adjustments?
    • How quickly did you put someone on a performance plan when they didn’t deliver on what was agreed?
  • How much planning & thought went into the induction, education/training, mentoring or skills acquisition process the individual needed to succeed?
    • How much coaching or mentoring did you consider to be required from yourself, or senior/more experienced staff?
  • How quickly, and how brave were YOU in having “the difficult & uncomfortable conversations”?
    • Are you paying & rewarding your staff to perform?
      • Are you doing the opposite?
      • How are you motivating/encouraging non-performance/conformance?

I could go on & on.. but I think you get the point! It’s YOUR company, YOUR department or YOUR team, and therefore YOU are the ultimate responsible person for the outcome/output of everyone’s role. If things aren’t working out then look inward before you look outward, and once you’ve completed this assignment take responsibility to make the immediate & necessary adjustments.

Lesson #1

  • Be crystal clear on Your Vision & communicate it… communicate it… communicate it…
    • Who needs to do What, How & by When?
      • This requires acknowledgment & buy-in, however remember you’re the boss (90% responsibility), so make sure that “your team” buys into “your plan”, even if you need their help in constructing it, and not the opposite!
    • Where do you want your company, area or department to be?
    • When do you expect specific results?
      • When do you expect escalations when things are in danger, or aren’t going according to plan?
    • How do you want (expect) your employees to behave, handle themselves and handle adversity (which is sure to come)?
      • What are the rules of engagement?
    • What are the boundaries & non-boundaries that you expect people to respect & understand?
      • What are the focus areas they’re supposed to be focused on in order to achieve success?
  • Be crystal clear on Your Mission… & communicate it… communicate it… communicate it…
    • Why do you want your people to behave in a certain manner?
    • Why do you need your people to achieve certain results?
    • Why do you require specific results within specific time frames?
    • Why is the company in business to begin with?

I’ve embedded the Core Values, which are the “behaviors” or “rules for the road” within the context of the Who, What, Where, When, Why & How above. That, in short, is your Core Ideology!

Lesson #2

The next biggest lesson you might have to learn, is regarding COURAGE. Courage to stand-up to the “know-it all’s” who’ve never run an enterprise but have every theory in the book as to how your organization should run! I find these days far too many companies have “grayed the line” between “boss & employee” and between responsible for direction & responsible for execution. If you’re going to take 90% responsibility for the failure of an organization, you need to get straight, and clearly understand, who’s “experienced” and better still “paid to run the show”.

In order to deliver on the above, you need the right skill-set that’s for sure, and you also need to have the backbone to “listen first” and “act accordingly second”. Acknowledging someone’s perspective and giving them voice doesn’t mean that you have to take their advice or recommendations over your own experienced opinion or gut instinct/intuition. It only makes you more responsible and accountable to the eventual decisions you make.

Once you’ve guaranteed success, then you can stand back, be humble and allow your team to bask in the glory of having executed excellently on a plan. Take 90% of the responsibility, give 90% of the credit and you’ll have an effective & motivated team!

I’ve spent hours-upon-hours giving practical workshops to MBA students who have paid a pretty penny to gain a highly valuable education, just like I’ve spent hours-upon-hours with both managers and employees who’ve read the latest books containing magical and earth moving experiences. What I always share with them is that “now you have the logic, it’s time to go out into the real world to implement and execute”.

The execution of an idea is always more important than the brilliance of a thought, or even a strategy. A brilliant thought without effective execution is merely an illusion. A brilliant strategy, without effective execution, is merely a waste of everyone’s energy & time.

Practical Example/Result

I recently walked into an assignment that demanded many changes in a short period of time. Multiple colleagues had just been fired for non performance and conformance. I was walking into an understandably hostile environment!

I stood in front of a room and shared my “what” followed by my “why”. Then came my “how”, where I told them that I only expected  1/2 (!?!?) of the output, dedication and commitment that I was willing to put in myself! However, I also advised them that I typically give 300% to every assignment!!

I explained that I would give them 48 hours to go through the grieving process of having lost their colleagues, followed by 15 days to be at 80% or better, and showing signs they would be at 150% by day 30.

I committed myself to complete transparency & communication, just as I would to holding them as accountable (where & when) as I would hold myself. I shared with them that there would be 2 day, 15 day & 30 day milestones, at which time I would have conversations with non-performers & either implement a performance plan or retire them. I would also make it a regular habit to commend the good performances along the way.

I shared with them that in a 24 hour weekday, I’m hoping you have 8 hours of sleep, and I’ll guarantee you that more than 50% of the remaining 16h will be based on, or thinking about, “work”. Therefore, if you’re going to dedicate more than 50% of your “awake” time to “work” during a 5 day work week rather than to your loved ones & special interests, it’s absolute lunacy to work in a place where you’re not motivated and inspired. As a consequence, if I ask you or if you decide to leave, then we’re only doing each other a favor based on a general concern & well-being for all.

Result

One person left within 48 hours, a few more within the first 15 days, then a few more within the next 15 days. Along the way change happened, a pride which previously didn’t exist filled the department! Results, followed by customer satisfaction, started to sparkle where it didn’t exist before. THEY, the last ones standing, did all of the work. I merely gave them direction and the opportunity to be everything I already knew they could be.

Overcoming Adversity – Why it’s mission critical !!

February 11, 2010 3 comments

Adversity (Adversity = Obstacles) in our day-to-day lives is 10 times greater today than it was 21 years ago! In today’s competitive environment, this alarmingly record pace will only continue to grow! 21 years of research by Dr. Paul G. Stoltz‘s Adversity Quotient (AQ) program shows that we’ve gone from experiencing (on average) 3 instances of adversity, to 29 instances each day!

Having had my my fair share of adversity over the course of my yet young 😉 lifetime, I especially appreciated & identified with the recent HBR Article “How to Bounce Back from Adversity“.

Yesterday, as part of my own research process in search of ever improving tools for resolving my client’s “challenges”, I had the privilege to have a 1h exchange with this leading edge expert in dealing with adversity. What did I learn? Allot of what I already suspected, but putting it into a whole new perspective, and best yet, accompanied with some powerfully magnificent tools.

My key-take-away:

  • AQ is to Human Resilience what IQ is to Human Intelligence
  • As humans, in work, at home & at play, over our lifetime we all fall into 3 categories
    • Quitters
    • Campers
      • Typically settle for “what is”, even though they may “aspire” for more
      • Studies show 60 to 90% representative of a typical workforce
    • Climbers
      • Consistently action their “aspire” mode & aim to over-achieve
  • Our (instinctive or amygdala) Reptilian Response can be overridden by our (rational) Frontal Cortex
    • Reptilian Response is 10% genetic & 90% programed by external stimuli
      • initial “hard wiring” starts in our childhood/formative years
    • We’re not doomed to live as we have been “hardwired” and we can “choose” to act based on more rational judgment & thought
      • depending on many varying factors, professional help, including personal development such as a Landmark Forum program might be required to learn new habits & re-program/override your natural/instinctive responses

More detailed information from the source themselves can be found in 3 wonderful videos well worth investing 30 minutes (in total).

Let’s get practical! Obstacles can be anything from the expected phone call that isn’t returned, to the promotion we didn’t get, to the love that isn’t reciprocated as “we would have expected. And whilst the “quitter” will allow adversity to freeze them in their very tracks and give-in, the “camper” will settle for “that’s life” and there isn’t much I can do to change it (walking dead/drones), and the climber will momentarily “lick his/her wounds” and get on with the business of turning an obstacle into an opportunity.

Another practical example is the child or adult that based on the circumstantial surroundings of his upbringing, sees challenges as insurmountable obstacles that are “the end of the world” (basically “quits”), or the finance director that instead of taking the initiative of a 5 minute Google search to overcome an obstacle, delays a significant process by “camping” and adopting an ingrained habit of writing one more e-mail, resulting in a “found solution” being delayed to, at the very least, the next business day.

How is that last decision affecting your business these days?

The fact that “who you (currently) are” (different from “what you are”) has already been pre-determined when you were a child, doesn’t necessarily mean that you have to succumb to that fact.  You can change “who you can become” at any time you want. Only 10% of our behavior is genetic, and therefore if the remaining 90% are externally influenced (yes, we’ve been programed by family, friends & surroundings), with the roots being established very early on in childhood when we naturally imitate the people that surround us, then we can make the choice to “re-program” our internal circuitry. I liken it to a phrase I commonly use which is “your current reality is only the consequence of your thoughts & ensuing actions to-date, whereas your future (or dream) is completely within your control, your choices only being limited by either the lack of a plan (strategy) or “limiting beliefs“. Pretty straightforward, no..?

Just because we are “programed” at an early age, this doesn’t take away our “choice” to act as we would like, it only means that we will have to work harder at it to reprogram ourselves by developing & ingraining new habits into our decision process. A decision is merely an action based on a previous thought, so by understanding & following this process, we can establish an “override” from our reptilian/instinctive part of our brain that has us “react”, moving our decisions & consequent actions/outcomes to our more rational frontal cortex of  our brain. Another way to state that is that the “re-programing” or “override” can be effectively done in many ways, and most effectively by creating control disciplines for ourselves to consciously make decisions that override our ingrained habits (reptilian brain) and re-wire new habits based on choices that are actually much better for us & well thought out. At least that’s my take on what happens, seeing as I’m merely an enthusiastic amateur in the field of psychology.

For myself, it’s taken allot of life mistakes, along with some professional counseling, including breakthrough Landmark Forum session a few years back, to get my head around how I can effectively gain greater control over what many would call our “monkey brain/mind“. AQ is an exceptionally robust and globally proven predictor of human resilience, energy, capacity, effectiveness, and performance. Your AQ also influences your optimism, innovation, problem-solving and decision-making abilities, income, health, and perseverance.

Like anything in life, in order for you to affect change, there are three basic steps that have to first take place before you experience “success”, and that is to:

  1. Gage it
  2. Understand it
  3. Improve it (reinforcement challenge)

I’ve worked with allot of different methods, but having taken the AQ Profile Exercise last night, I can say from first hand experience that it is a revolutionary simple 10-15 minute survey that will have you immediately understand your “starting point”, or “base-camp”, seeing as AQ’s tools like to comparison mountain climbing. And remember, that’s only the beginning, a full program will definitely get you (and your team) powerfully headed back on that journey to the top of your summit!

At our core, we are in our personal life as we are in our professional. The roots of your behavioral characteristics can’t be segmented in a sustainable & scalable fashion. You can either allow the energy of adversity to hold you back, or harness that same energy to fuel you powerfully forward!

It’s your choice.. so what’s your next move?

The best effectiveness tool I’ve used to-date

February 8, 2010 2 comments

I was looking for a cheap & easy “time tracking” tool, and so Google search began ;-), & then I ran across a tool last week that claimed to be “the world’s best time tracking application”, but what I found instead was so much more!

Before I share with you how Harvest has revolutionized my day-today effectiveness, let me preface this post by saying “it’s not always about the tool in itself, but what you do with that tool that can absolutely rock your world!”

I’ll proceed to explain..

  • I was looking for free, but effectiveness was the overriding factor
    • at $12 USD per month for the base subscription, given the added value, it’s better than anything you could wish for
      • reality check (!!), you can blow 12 bucks at Starbucks by just having a second cup of coffee
  • I was looking for a one dimensional tool, but wishing for more..
    • and I got more than I could ever have dreamt.. it’s quick, easy, pain free, educational  & very forgiving
      • a “triple threat” (on my apple environment) that equals “killer productivity, ease of use & pleasant experience”
        • dashboard synced w/ online app allows quick & easy start, stop & pause
        • iPhone app synced w/ online app allows my mobile/on-the-spot tracking w/ same functionality/ease of use
        • on-line app that is highly intuitive & easy to configure
      • the “forgiving tool” send you an e-mail alert if you’ve left a timer on too long, and allows you to easily & quickly go back & correct it
  • I was looking to track my time & client engagements and discovered how I was sabotaging my productivity
    • by stopping to review my day’s activities I discovered how much non-revenue generating activities I was doing, and therefore able to make an immediate adjustment
      • justified “investment” in client growth & building potential and therefore able to better quantify my cost-of-sale per client
        • helps me decide which clients to weed out in future
      • allowed me to charge for activities that I “giving away”
      • allows me to better value my time by understanding how much “real” time (much to my surprise) certain activities take
        • in turn allows me to identify hidden costs & better justify/have my client acknowledge true costs related to activities (thus additional revenue)
      • cheap, quick & effective way to accurately track my time on a project for immediate upload to invoices
  • I was able to increase my work-life balance
    • by setting up my family as “projects” I was able to allocate specific tasks/time that were important toward the education of my children, and I became conscious of how I was “unconsciously premeditatedly” boxing myself into a corner by not allocating enough time for my wife, and the necessary sleep to recharge my batteries
      • from a personal perspective, there is NO price that I could place on this benefit
        • it may sound “anal”, but it’s a simple process to make sure you think about the 24 hours you have in each day, and how to allocate that time toward your “true” priorities”!

As my wife would say in her “Aussie way” OMG (short for Oh My God) what a find! For what the tool claims to be, it’s “hands down” the best tool I’ve ever seen to seamlessly be able to track your time & ensure that you’re billing every available billable hour. The iPhone, dashboard & internet app inter-connectivity & inter-interoperability just blew my socks off & actually makes a traditionally painstaking & highly boring process, fun (something I enjoy) & emotionally rewarding!

The icing on the cake, is that it has a 30 free trial period with no intrusive credit card information required upfront, and what really blew my socks was when “Danny” (a Harvest Customer Service rep) pro-actively followed up via e-mail within 48 hours of my trialing the tool to see if I needed any help! WOW!!!!

I’ve only been using it for the past week, and this weekend I discovered how it easily, and again seamlessly inter-acts with my Basecamp app, and therefore upping my productivity by keeping me from having to perform multiple update to multiple application!

Whether you’re looking to get better control of your billable time, or looking for a great tool to help you quickly analyze where you’re allocating your time on an ongoing basis, I would have to say that I have found “a of gold at the end of the rainbow”!! 🙂

What are you doing this summer?

My friends back home in Europe & the U.S. might think me mad for talking about summer in the middle of one of the coldest winters on record, but considering that I’ve spent most of December / January on the sunny & warmer side of the Equator (Australia & Brazil), I find this theme very relevant.

So the question lingers.. where are you spending your summer vacation this year?

My wife, an inspired & driven entrepreneur herself, recently commented on how she thought it strange that so many entrepreneurs she knew, who’s businesses are struggling, still take time off this summer instead of leveraging the “lull” to sharpen their strategy’s & planning skills.

On the other hand, I have seen my fair share of entrepreneurs who have taken the opportunity of a summer to bring me in & help them prepare for a full-out assault in the remaining quarter or trimester of this year. In fact, we have found some businesses who traditionally run on quarterly rhythms, this year closing out the year with a switch to an extended trimester, with the specific intention of making that final push to close out their fiscal year in a strong fashion.

Whether you’re in a position to take immediate action, fine-tuning your business model, as well as the strategy needed to successfully execute on it, or whether that opportunity is still in the far off-distance, I would strongly recommend that you engage a neutral party to come in and help you get a holistic vision of the work required to achieve your goals & objectives.

And if that work is still 5-6 months away, then I strongly encourage you to start the process of recruiting that trusted partner immediately so as to ensure that you secure the person best suited for the culture of your organization.

Everybody is a “mate” – The Power of a Smile

I’ve just come back from a month in Sydney. Since meeting my wife of Australian origin, I’ve had the privilege to “fly south” for the winter during the last 4 Christmas’.

For those of you that dread long flights, I have to tell you that Sydney isn’t the easiest place to get to, especially from my Barcelona base. But I can also guarantee you that each time you return, your smile get’s bigger & bigger, along with the excitement of what’s to come, which every time, starts earlier on your route.

Quick tip; arrange your flight so that you can stop into Bangkok for the day, get into the center of town and have yourself an authentically relaxing Thai massage!  Trust me, once you’ve had one, your smile will come to you even before you board the plane! 🙂

The first time I landed in Sydney, I was blown away by how I was a “mate” to everyone in sight. Later I was to learn from my good friends at Bertoni’s in Balmain that I was a “brother” as well. 🙂 Every day, no matter where you go, people who you’ve never known before will simply smile & acknowledge you, for absolutely no apparent reason. And as my energy levels grew over the course of my recent stay,  I was reminded of so many articles we read about the importance of a smile.

The one I’ve been reading this morning, and wanted to share with you, strangely enough is entitled The Power of a Smile.

My key “take-aways” have been how

  • The human body associates physical responses with the associated emotion
  • You should Smile with your eyes
  • You’ve gotta want to be happy, in order to be happy
  • Happiness is frequently a choice

Smiling is also one of the Top 10 Fun Ways to Live Longer,  and you can expect the following 10 benefits when you focus on the “art of smiling”.

  1. Smiling Makes Us Attractive
    • We are drawn to people who smile. There is an attraction factor. We want to know a smiling person and figure out what is so good. Frowns, scowls and grimaces all push people away — but a smile draws them in.
  2. Smiling Changes Our Mood
    • Next time you are feeling down, try putting on a smile. There’s a good chance you mood will change for the better. Smiling can trick the body into helping you change your mood.
  3. Smiling Is Contagious
    • When someone is smiling they lighten up the room, change the moods of others, and make things happier. A smiling person brings happiness with them. Smile lots and you will draw people to you.
  4. Smiling Relieves Stress
    • Stress can really show up in our faces. Smiling helps to prevent us from looking tired, worn down, and overwhelmed. When you are stressed, take time to put on a smile. The stress should be reduced and you’ll be better able to take action.
  5. Smiling Boosts Your Immune System
    • Smiling helps the immune system to work better. When you smile, immune function improves possibly because you are more relaxed. Prevent the flu and colds by smiling.
  6. Smiling Lowers Your Blood Pressure
    • When you smile, there is a measurable reduction in your blood pressure. Give it a try if you have a blood pressure monitor at home. Sit for a few minutes, take a reading. Then smile for a minute and take another reading while still smiling. Do you notice a difference?
  7. Smiling Releases Endorphins, Natural Pain Killers and Serotonin
    • Studies have shown that smiling releases endorphins, natural pain killers, and serotonin. Together these three make us feel good. Smiling is a natural drug.
  8. Smiling Lifts the Face and Makes You Look Younger
    • The muscles we use to smile lift the face, making a person appear younger. Don’t go for a face lift, just try smiling your way through the day — you’ll look younger and feel better.
  9. Smiling Makes You Seem Successful
    • Smiling people appear more confident, are more likely to be promoted, and more likely to be approached. Put on a smile at meetings and appointments and people will react to you differently.
  10. Smiling Helps You Stay Positive
    • Try this test: Smile. Now try to think of something negative without losing the smile. It’s hard. When we smile our body is sending the rest of us a message that “Life is Good!” Stay away from depression, stress and worry by smiling.

Any questions?

The new “M&Ms”; Maslow & me

January 24, 2010 2 comments

Do you remember eating M&Ms as a Kid? Chocolate on the inside, protective color candy coated on the outside? How did you eat yours? Did you let the candy covered outside melt in your mouth, building suspense for a few minutes, to then finally enjoy the rich chocolaty inside? Did you separate the little treats by color and color code your eating pattern? Wow.. it’s scary to think about how many ways there are to eat a simple little treat.

Until a few years back, the candies, along with the raper Eminem were the only M&Ms in my life, or at least so I thought. And then, through my work with clients, I came across a framework known as Maslow’s Hierarchy of Needs, which gave me a framework for what I instinctively knew all along. I found that by leveraging Maslow’s “hierarchy of human needs”, now ever present in all of my engagements, I was more effectively able to quicken the pace of Personal & Enterprise Self Actualization.

By focusing on the deeper understanding of a team’s current knowledge, habits & challenges, along with Vision & Goals, the more I could intervene to provide them with the necessary tools to learn & grow through the creation and implementation of new practices & habits, the quicker we accelerated the pace of change in the necessary direction.

Being a very practical person, I also strive to take every theory & put it to practical use immediately, and what I’ve learned from Maslow & human nature is that you can’t just “copy / paste” solutions or best practices, but rather understand teh core concept & then discover the most effective way to customize it to the culture of the person, or enterprise with whom you wish to affect change. This to say that outside of the initial stages of continuing discovery, there is no one solution! The work to be done is ever dynamic, and a consequence of the “current reality” encountered at each stage. In short, I look provide a “Practical MBA-in-a-box”, short cutting the practical learning curve, whilst expanding the ability to execute. I able t achieve this based on the +25 years of first-hand case studies/experience in my “arsenal”.

Be it an individual or an organization, I have found that there are only three fundamental reasons standing in the way of anyone declaring success once they’ve articulated their vision,

  • Limiting belief(s)
  • Lacking of an effective strategy
  • Lacking communication

In short, the practices, routines & habits to be applied must be a direct consequence of effectively straddling the worlds of academia & practical implementation. Whilst addressing these three “limitative catalysts”, you need to ensure a safe environment which guarantees allot of fun, growth & self-actualization, for both the individual as well as the collective enterprise.

I understand Enterprise Self Actualization is achieved the moment

  • Employees find meaning
  • Customers find transforming experiences
  • Investors are able to make a difference through their investments

Consider this, if humans aspire to self-actualization, then why shouldn’t companies, which are really just a collection of people, aspire to this peak experience as well?

Maslow once wrote “There are moments of ecstasy which cannot be bought, cannot be guaranteed, cannot even be sought, but one can set-up the conditions so that peak experiences are more likely, or one can perversely set up the conditions so that they are less likely”. I’ve found through practical experience that this process differs from others because it is based on the premise that “the growth of an organization is simply the accumulated growth of the individual relationships that constitute it”.

And so the question that lingers for Maslow & me as you finish reading this blog article is; “what are you doing to facilitate your own Peak Experience”?